Privacy policy

Last updated November 4, 2026

This policy explains how ISP Advisor (Kellim Marketing LLC, "we") handles information in Mission Control, the app our sales reps, managers and installers use when we sign customers up for internet service on behalf of providers such as Total Highspeed.

What we collect

• Your name, service address, phone number and email, given to our sales rep when you sign up
• The plan you chose, your install date, and your account number with your internet provider
• Your signed agreement, with the time, IP address and device you signed from
• Texts and calls between you and our staff through our number, including call recordings (you hear a notice before a recorded call)

How we use it

To set up and install your service: creating your account with your internet provider, sending your welcome details and agreement, scheduling and confirming your installation, and answering your questions.

Who we share it with

Your internet provider (for example Total Highspeed), so it can create your account and install your service, and the service providers that run the app for us (hosting, email and texting). They may only use it to provide those services.

We do not sell, rent or share your mobile number or your consent to receive texts with third parties or affiliates for marketing purposes. Text messaging opt-in data and consent are never shared with anyone else.

Text messages

See our text messaging terms. Reply STOP to any text to opt out, or HELP for help.

Keeping it safe

Your information is stored with access limited to the staff who work on your account. Signed agreements and recordings are kept with your account records.

Your choices

To see, correct or delete your information, or for any question about this policy, call or text 1-888-8THS-169 (1-888-884-7169), email support@m-ctrl.app, or write to ISP Advisor, Kellim Marketing LLC, 112 East Washington Avenue, Ava, Missouri 65608.